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WORKFLOW INSTRUCTIONS

Follow the work from start to finish

Each workflow uses Core’s native records, approvals and activity history.

Load to invoice

  1. 1

    Create the customer and reusable pickup and delivery locations, or select existing records.

  2. 2

    Create the load and review order references, commodity, equipment, ordered stops, appointment windows, instructions and charges.

  3. 3

    Assign the driver and truck. Add a trailer when required, then dispatch the load.

  4. 4

    Driver or dispatch records arrival, pickup, departure, delivery, notes and required evidence. Each event is written to the load activity history.

  5. 5

    Confirm delivery, attach the final POD or BOL and review all charges.

  6. 6

    Issue the invoice. Core assigns the configured invoice number, creates the PDF and makes the reviewed email workflow available.

  7. 7

    If enabled, prepare and push the customer and invoice to QuickBooks, then confirm the itemized transfer ledger.

Rate confirmation to planned load

  1. 1

    Open New load and upload the broker or customer rate confirmation.

  2. 2

    Wait for extraction, then compare the source document with the proposed customer, references, stops, dates, instructions and charges.

  3. 3

    Choose existing customer and location records or create new ones from the form.

  4. 4

    Correct any uncertain or missing values. The total customer rate remains office-only.

  5. 5

    Save the reviewed load. The uploaded source remains attached as the rate confirmation.

Dispatch and driver execution

  1. 1

    Open the planned load or Trip assignments. Confirm the ordered pickup and delivery locations.

  2. 2

    Assign an active driver and truck. Review the driver pay method shown with the assignment.

  3. 3

    Dispatch the load. The assignment becomes available to that driver.

  4. 4

    Driver begins and completes each stop in order; offline events remain queued until a connection returns.

  5. 5

    Review returned timestamps, notes, signatures and documents in the load activity history. Dispatch can enter a manual event when authorized.

Driver settlement

  1. 1

    Open Reports, then Settlements. Select the driver and pay period.

  2. 2

    Review completed eligible loads and the driver’s percentage, mileage or flat-rate rule.

  3. 3

    Review threshold adjustments, deductions, advances, reimbursements and supported expenses.

  4. 4

    Set the pay-period and statement output dates.

  5. 5

    Approve the settlement and export the PDF. Approval records the decision; it does not move money.

Fuel and expense receipt

  1. 1

    Open Reports, then Expenses & fuel, and upload the receipt image or PDF.

  2. 2

    Review the extracted vendor, date, amount, gallons and category.

  3. 3

    Select the related truck and load when applicable.

  4. 4

    Correct the proposed values and save the entry to the ledger.

  5. 5

    Use missing-receipt and missing-fuel filters before settlement, profitability and IFTA review.

Invoice correction and external transfer

  1. 1

    Open the invoice and check whether it has been transferred.

  2. 2

    If it has not been transferred, use the controlled rewind or correction action, update the load or rate and reissue while preserving history.

  3. 3

    If it has been transferred, reconcile the external record first. Do not create a duplicate invoice or repeat an uncertain push.

  4. 4

    Record the correction and external reference in the appropriate ledger.

Looking for a setting or definition? Open the help guides or read the FAQs.