Back to CoreWORKFLOW INSTRUCTIONS
Follow the work from start to finish
Each workflow uses Core’s native records, approvals and activity history.
Load to invoice
- 1
Create the customer and reusable pickup and delivery locations, or select existing records.
- 2
Create the load and review order references, commodity, equipment, ordered stops, appointment windows, instructions and charges.
- 3
Assign the driver and truck. Add a trailer when required, then dispatch the load.
- 4
Driver or dispatch records arrival, pickup, departure, delivery, notes and required evidence. Each event is written to the load activity history.
- 5
Confirm delivery, attach the final POD or BOL and review all charges.
- 6
Issue the invoice. Core assigns the configured invoice number, creates the PDF and makes the reviewed email workflow available.
- 7
If enabled, prepare and push the customer and invoice to QuickBooks, then confirm the itemized transfer ledger.
Rate confirmation to planned load
- 1
Open New load and upload the broker or customer rate confirmation.
- 2
Wait for extraction, then compare the source document with the proposed customer, references, stops, dates, instructions and charges.
- 3
Choose existing customer and location records or create new ones from the form.
- 4
Correct any uncertain or missing values. The total customer rate remains office-only.
- 5
Save the reviewed load. The uploaded source remains attached as the rate confirmation.
Dispatch and driver execution
- 1
Open the planned load or Trip assignments. Confirm the ordered pickup and delivery locations.
- 2
Assign an active driver and truck. Review the driver pay method shown with the assignment.
- 3
Dispatch the load. The assignment becomes available to that driver.
- 4
Driver begins and completes each stop in order; offline events remain queued until a connection returns.
- 5
Review returned timestamps, notes, signatures and documents in the load activity history. Dispatch can enter a manual event when authorized.
Driver settlement
- 1
Open Reports, then Settlements. Select the driver and pay period.
- 2
Review completed eligible loads and the driver’s percentage, mileage or flat-rate rule.
- 3
Review threshold adjustments, deductions, advances, reimbursements and supported expenses.
- 4
Set the pay-period and statement output dates.
- 5
Approve the settlement and export the PDF. Approval records the decision; it does not move money.
Fuel and expense receipt
- 1
Open Reports, then Expenses & fuel, and upload the receipt image or PDF.
- 2
Review the extracted vendor, date, amount, gallons and category.
- 3
Select the related truck and load when applicable.
- 4
Correct the proposed values and save the entry to the ledger.
- 5
Use missing-receipt and missing-fuel filters before settlement, profitability and IFTA review.
Invoice correction and external transfer
- 1
Open the invoice and check whether it has been transferred.
- 2
If it has not been transferred, use the controlled rewind or correction action, update the load or rate and reissue while preserving history.
- 3
If it has been transferred, reconcile the external record first. Do not create a duplicate invoice or repeat an uncertain push.
- 4
Record the correction and external reference in the appropriate ledger.
Looking for a setting or definition? Open the help guides or read the FAQs.